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Would you make a complaint?

Norwegian Cruise Line - boards.cruisecritic.com
I'm currently on the Breakaway, early morning day two. I'm in a 2 bedroom suite and have sailed quite a few times in this category.

I've never had an issue with a room steward but this trip I do. When I walked into my room yesterday it was filthy....BOTH toilets had enough feces in it that it was clearly never even looked at to clean, there was a used SHARPS CONTAINER in the bathroom! no toilet paper on holders, no hand towels and the bath towels were stiff and wrinkled and because of the state of the room made me wonder if they were used and just put back up?!

Ugh, I'm so disappointed because I know this is not the norm. My question is, if I make a complaint to whom? Guest services, concierge? My biggest worry is that if I complain about this room steward, he then will be entering my room for the next 6 days and, well would you feel comfortable with that?

I always bring hydrogen peroxide wipes and wipe down the surfaces in the room anyway for some "extra" cleaning, but this time I LITERALLY cleaned my room.

I really didn't want this to be a damper on the start of my vacation but since its 5am and I'm asking for some advice on CC, I'd say I clearly can't let this go yet!
Date: Mar 20, 2017   


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