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help from cruise staff on ship

Disabled Cruise Travel - boards.cruisecritic.com
You may all know this but just in case some don't: When I was searching for info on handicapped accessible cabins on HAL I found a post on another disability board from a man who was upset that the staff on a HAL ship refused to carry his wife in a wheelchair down the gangplank at ports.

When my travel agent contacted cruise lines (Princess & HAL) regarding having a friend of mine going on a cruise with a ventilator she was sent info on policies from Princess. I would imagine HAL is the same. It states clearly that a disabled cruiser cannot ask any crew for help either for personal care, getting in and out of wheelchairs. I think that also covers carrying a person in a wheelchair down a gangway. It would likely be a liability issue. When I went on a 3 day cruise with my friend who is in a power chair the gangways at the 2 stops were a little steep. But she managed-I didn't look-. Crew went ahead of her but did not touch the chair. Likely if we go on the Alaska cruise I'll tell her that she may not be able to get off at all ports if the tides were such that the gangway was too steep.
Date: Apr 21, 2017   


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