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Renewing Italian passport - Losing my patience

Italy : British Expat Discussion Forum - britishexpats.com
Hi Everyone!

I joined because the community seems very knowledgeable and I'm reaching the end of my tether with the consulate.

My (Italian) passport has expired and I need to renew it fairly soon for work, unfortunately as I came to the UK when I was three, my Italian is terrible and all the information I get seems to be out of date.

I've tried calling the consulate for an appointment - that's a dead end, the lines are constantly busy, even if I call dead on 8:45

I've tried my local Honorary Consul (Bedford) who stated they only do appointments for people over 60 or with mobility issues (the consulate website says they give priority to those groups - I'm not looking for priority, I just need a bloody appointment)

I've tried the consulate's online booking system, Prenota Online, but it doesn't have the option to book passport appointments (even though such a section is on

their own demonstration video

their own demonstration video

)

I have my MOD1 form, my old passport and my new photos, literally all I need is an appointment for someone to take them off me and give me a new passport, can anyone offer any advice?

Thanks in advance,

Stefan
Date: Sep 4, 2017   


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