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eDreams- is this fraud? Bought Business got economy.

Air Travel Forum - TripAdvisor - www.tripadvisor.com
We are extremely angry and disappointed in the way eDreams have not delivered what we asked for and we payed for. I did a simple search for our holiday, I put in our destination and our class of travel which was Business. I had found comparable fares with other travel companies. We chose eDreams but we are now devastated that eDreams failed to disclose that 2 of the 4 sectors are in Economy. eDreams were negligent in there product disclosure. Is this fraud? Can we do anything about it? Has anyone had a similar experience but persisted in getting a good result? A wonderful, dream trip has become a nightmare. The worst part is eDreams are being uncommunicative and totally unhelpful. Beware that what you see is not what you get with eDreams.
Date: Apr 21, 2017   


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