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Paris Rentals: Your experience with Parisianhome?

Paris Forum, Travel Discussion for Paris - TripAdvisor - www.tripadvisor.com
For many years my wife and I got apartments through Parisaddress. We always had good service. Recently we booked a flat with Parisaddress for this coming December, paid a deposit, and received a confirmation. Subsequently we received a message from Parisianhome, on behalf of Parisaddress (apparently these agencies had merged), saying that the flat we reserved was no longer available (because of a change in rental laws) and suggesting two other places. We decided to check out the range of what Parisaddress still had available on its website, found one free on our dates, paid a deposit, and received an email confirmation from Parisaddress. Subsequently we heard from Parisianhome that this apartment was, as the message put it, "not managed by us." I wrote to ask why I had received a booking confirmation and where the deposit money went, and Parisianhome refused to refund the deposit. Our credit card issuer is currently working to recover our deposit. Has anyone else had such an experience?
Date: Nov 20, 2017   


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