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Excellence Punta Cana - Reservation Question

Punta Cana Forum, Travel Discussion for Punta Cana - TripAdvisor - www.tripadvisor.com
We booked a trip at the Excellence Punta Cana for July. In my past experience with an Excellence resort, I was able to email the resort and request a specific building/room for my stay (knowing that they could only makes best efforts). All I did was simply email the resort directly. I have tried contacting the Excellence Punta Cana Resort multiple times by email and have yet to get a response. Has anyone else done this? Where did you send the email to? Did you have

I am just not having any luck!

Thanks!
Date: Jun 9, 2014   


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