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UK Banking Issue

Middle East : British Expat Discussion Forum - britishexpats.com
Our house in London still has a residential Mortgage and therates were fixed 2 years ago for 5 years. And in the eyes of Barclays we arestill living there. We have told the tax man that we are away and file incometaxes accordingly and registered as a non-residential Landlord. We moved toMuscat April 2016.

A few days back I got an alert from Barclays app saying thatsome of my KYC details are out of date and when I called them they said that myemployment details are from 2010 and they need updating and for me to go to abranch and give the pay slips etc if not done they can ‘limit the use of theaccount’ or even close it….what’s annoying is that we provided all of these inJanuary 2016 but looks like the system is not updated.

Have any of you faced a similar issue? What are my options

Or is the most straightforward thing is to get permission tolet? And convert our mortgage to a buy to let.

Thanks

ER


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