Expedia customer management very bad service
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Why is Expedia so bad in customer service?
I bought really expensive business tickets thru Expedia for the first and LAST time! I went online a few weeks later, changed the inbound date, was charged and received a confirmation email with the change. All set. But 5 days later I receive an email from Expedia saying that the change was actua...
I will NEVER use Expedia to book a hotel again. I needed to shift a 5 night stay I booked through Expedia from Sunday-Friday to Tuesday-Sunday. The hotel had no problem with it (I contacted them directly) and they had availability at the same price. However, they told me I needed to go thro...
Expedia has forgotten to put our middle names on reservation
Expedia has forgotten to put our middle names on our reservation. Have been given the run around for 4 days. Lies and finally when reality comes out, they say the airline has taken over our reservation the day before and we can't do anything so sad, too bad. China Southern's policy is you cannot ...
Expedia credit card fraud - DO NOT BOOK with Expedia
Beware of booking on Expedia. I have just spent the better part of a day shutting down my credit card accounts because I was defrauded by a customer service agent imposter for Expedia. Expedia refused to do anything about this or even take it seriously. Their information online has been hacked. W...
Good morning, I wanted to know if anyone else has experienced customer service issues with Expedia lately?? I am currently dealing with Expedia at the moment, Worst all time customer service, double booked my wife, got the flights mixed up, I had to buy another ticket! Anyone got any suggestion...
Avoid Expedia For Cruise Booking
Hello, First I have used Expedia since 1993, I was amazed at how poorly they handled my situation and will never use them again. Just got back from a 11 night med cruise aboard celebrity reflection. I booked through Expedia, bad idea. They had a promotion for an onboard credit which t...
Expedia UK - bad flight connection experience?
I wondered whether anyone else has had a bad experience after booking their flight itinerary through Expedia? Can Expedia set minimum transfer times between airports and refuse to accept responsibility if the transfer time proves to be too short? Our itinerary from Aberdeen to Chiang Mai allow...
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