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Lufthansa Cheats their passengers

Air Travel Forum - TripAdvisor - www.tripadvisor.com
As a Star Alliance Gold passenger I chose to fly with Luftansa for flights around Europe as I could avail myself of the privileges associated with my Gold status, in particular enhanced baggage allowance and access to the Lounge. I recently booked a Lufthansa ticket from London Heathrow to Hamburg using the Lufthansa website. When the ticket was issued I realised that even though the ticket is in Lufthansa's name and has a Lufthansa Booking Reference, its actually with GermanWings and as such I will receive none of the benefits that I was expecting. I have challenged Lufthansa on this matter, but they will give nothing away so I am stuck with an expensive ticket on a budget airline. I feel very cheated and I for one will never fly with Lufthansa again. Please be aware of these practices if you make a booking with Lufthansa.


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