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Reservations.com

Bargain Travel Forum - TripAdvisor - www.tripadvisor.com
Have you had trouble with them? They're incredibly difficult to deal with. Booked two rooms with them by accident. Thought I was dealing directly with Marriott. They did nothing to dissuade me. Something felt off. Called back and it took 2 hours to finally get the cancellations. First they said it's not refundable. I said I have an email that says it is. I booked over the phone and specifically asked questions thank goodness. Took forever but I won the battle. Disputed both charges with Amex just to be safe. If you book online you don't have a leg to stand on. Make sure you are on the actual hotels site or dealing with a reputable company. Reservations.com has a nasty social media presence. Beware and stay away.


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